TERMS & CONDITIONS

Erhan Dizbay courses, events, workshops and gift cards are bound by these terms and conditions. By booking to attend a course, event or workshop, or purchasing a gift card, you are agreeing to be bound by the terms and conditions below. Please note these ‘Terms and Conditions’ may be subject to change without notice.

Pricing and Dates
For current course costs and dates, please refer to our website, www.erhandizbay.com
For current workshop costs and dates, please submit a booking request via our website, www.erhandizbay.com

Before booking a course or workshop, please make sure you have read the description and content, to ensure that it will meet your needs.
Upon receipt of your booking and subsequent payment, your place(s) will be confirmed.

Important note: Erhan Dizbay’s acceptance of your booking brings into existence a legally binding contract between us on these terms and conditions. Any term sought to be imposed by you in any purchase order or correspondence will not form part of the contract.

 

Courses
Booking and Payment
Course fees are payable upon booking.
For private courses, Prufrock Training requires receipt of the full payment fifteen (15) working days before the private course takes place.

The fee for private courses includes a non-refundable deposit of 25% of the full course fee.
Receipts and booking information will be issued via two separate emails once payment has been made and your booking is confirmed.
Please ensure you read the two emails thoroughly;
Email titled ‘Order #xxxx confirmed’ sent from info@erhandizbay.com
Email titled ‘Booking Information’ sent from our booking system; info@erhandizbay.com

 

Cancellation Policy

 

Regular courses

For regular courses, you can cancel your booking or move it to a different date if you notify Prufrock Training at least five (5) working days before the date of your course.
If you have booked an SCA Barista Skills Foundation course and have started the online course on our Learning Platform, you will only be eligible to move your course to a different date.
If you become ill and cannot attend your course, please let us know via email as soon as possible and at least two hours before the start of your course, and we will do our best to accommodate you.
Please note that if you do not let us know that you are not attending at least two hours before the start of your course, you will need to make a new booking to attend a future course.
Fees will be refunded to the original payment method.
If, for whatever reason, you book and are unable to attend, you may send a substitute.
In the event of there being insufficient numbers booked onto a course, Erhan Dizbay reserves the right to cancel or postpone the course.
In the event of cancellation of a course by Prufrock Training, we will endeavour to inform all attendees a week before it is due to take place, although please be aware that this is not always possible.
All fees paid will be reimbursed in full, or the payment will be transferred in full to another Erhan Dizbay course.
Erhan Dizbay shall not accept liability for any consequential loss and shall have no liability to reimburse any other costs that may have been incurred, including transport costs, accommodation etc.

 

Private Courses

For Private Courses, you can cancel your booking or move it to a different date if you notify Prufrock Training at least five (5) working days before the date of your course.
This excludes the 25% deposit paid on Private Course bookings.
Fees will be refunded to the original payment method.
In the event of cancellation of a course by Prufrock Training, we will endeavour to inform all attendees a week before it is due to take place, although please be aware that this is not always possible.
All fees paid will be reimbursed in full, or the payment will be transferred in full to another Prufrock Training course.
Prufrock Training shall not accept liability for any consequential loss and shall have no liability to reimburse any other costs that may have been incurred, including transport costs, accommodation etc.

 

Workshops & Team Building Events

 

Booking & Payments
Workshops are paid via invoice.
Erhan Dizbay requires receipt of a deposit of 25% of the full price for the booking to be confirmed. The deposit is non-refundable.
Erhan Dizbay requires full payment of the remaining 75% for the workshop fifteen (15) working days before the workshop takes place.
Upon your acceptance of the quote and subsequent payment of the deposit, your booking will be confirmed.
We will request your company details to arrange for a deposit invoice.
Please note that if your workshop is taking place within one (1) month of invoicing, the deposit and remaining payment will be included on the same invoice.
The event date and time will be held for fifteen (15) working days prior to us receiving your company details, and then another five (5) working days for the deposit to